Warranty and Return Policy

The product warranty period is one year from the date of receipt (based on the logistics tracking record).

If the product is damaged during this period due to a defect, we will repair or replace it free of charge. If we are unable to repair it or have no stock available, you can exchange it for a product of equal value. All shipping costs will be borne by us, so you can rest assured.

However, please note that the warranty does not cover the following situations:

• Damage caused by improper use or customer negligence
• Scratches and wear during use (deformation, cracks, chips, scratches, etc.)
• If the item is no longer in physical condition due to damage caused by an accident or natural disaster, loss, or theft

Lenses are guaranteed to be replaced once per frame within 180 days from the date of receipt (based on tracking record).

If any natural damage or quality issues occur with your lenses during this period, we will replace them free of charge, without any replacement costs.

However, please note that if you need to have your lenses replaced for any of the following reasons, you will be responsible for the round-trip shipping costs, lens costs, and processing costs:

Damage caused by improper use or customer negligence

Scratches and damage caused by everyday use (deformation, cracks, chips, scratches, etc.)

If the customer inputs the prescription incorrectly and the lens power is not correct